Code of Conduct

Dr. Patra Food & Beverages

1. Integrity & Ethics

• Conduct all business dealings with honesty and transparency.
• Avoid conflicts of interest and disclose any potential ethical concerns.
• Uphold the highest standards of food safety and hygiene.

2. Compliance with Laws & Regulations

• Adhere to all local, state, and national laws regarding food production, safety, and distribution.
• Ensure compliance with labor laws, environmental regulations, and business policies.
• Maintain accurate financial and business records.

3. Workplace Culture & Employee Conduct

• Treat all employees, partners, and customers with respect and dignity.
• Maintain a workplace free from harassment, discrimination, and bullying.
• Foster a culture of teamwork, innovation, and continuous improvement.

4. Product Quality & Safety

• Follow strict quality control measures to ensure product safety and consistency.
• Ensure raw materials and ingredients meet health and safety standards.
• Conduct regular inspections and audits for quality assurance.

5. Customer Satisfaction & Service

• Prioritize customer health, safety, and satisfaction.
• Address customer complaints promptly and professionally.
• Provide accurate information about products and services.

6. Sustainability & Environmental Responsibility

• Minimize waste and adopt sustainable practices in packaging and production.
• Reduce the company’s carbon footprint through responsible resource usage.
• Support eco-friendly initiatives and corporate social responsibility programs.

7. Confidentiality & Data Protection

• Safeguard company trade secrets, proprietary information, and financial data.
• Protect customer and employee data as per privacy laws.
• Avoid unauthorized disclosure of sensitive business information.

8. Fair Business Practices

• Engage in fair competition and avoid deceptive marketing practices.
• Build strong relationships with suppliers, distributors, and customers based on trust.
• Avoid bribery, corruption, and unethical business conduct.

9. Responsibilities of Partners & Stakeholders

• All partners and stakeholders must act in the best interest of the company.
• Maintain open and constructive communication among partners.
• Ensure fair profit-sharing and financial transparency within the organization.

10. Violations & Disciplinary Actions

• Any violation of this Code of Conduct may result in disciplinary action, including termination or legal consequences.
• All employees and stakeholders must report unethical behavior without fear of retaliation.
• The company reserves the right to update this Code of Conduct as necessary to maintain compliance and ethical standards.

For any clarification or query, write to us a legal@drpatrabeverages.com at any point of time.